Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Shipping

SHIPPING.jpg

Please note: *Orders placed on Friday will not be collected from us until Monday (especially Summer due to the hot weather over the weekend as we do not want to leave the chocolate at couriers’ warehouse). Your order also might be delayed to dispatch due to the weather, an email will be sent out to inform in this case.

**Orders placed over the weekend or a Bank Holiday will not be dispatched until the next working day.

***Also please be aware the postal services that we use advises a turn around time; however, this is this is an AIM, NOT GUARANTEED and it can take longer for parcels to arrive. Please contact us shop@wearecreightons to inquire a guaranteed delivery.

DOMESTIC

  • Standard UK shipping £3.00 (free with orders over £20)

Using Royal Mail 48. This service takes 2-4 working days to be delivered from the time of despatch. We will normally despatch your parcel one working day after the order has been placed. Each package will have a tracking number to update when the courier attempts to deliver your package.

  • Next Working Day UK shipping from £4.00

Using Royal Mail 24. Need your chocolate sooner? If we have the items in stock they can be shipped using our next day courier service from £4 (depends on weights). Please choose this option at the checkout - bearing in mind that if your order is placed in the evening, on weekend & bank holiday, it won’t be despatched until the following working day. Each package will have a tracking number to update when the courier attempts to deliver your package.

Using DPD £6.50. If you would like your package fully tracked, please choose this option at the checkout - bearing in mind that if your order is placed after 9am, on weekend & bank holiday, it won’t be despatched until the following working day.

NORTHERN IRELAND & NON-MAINLAND UK

  • Standard UK shipping £3 (free with orders over £20)

Using Royal Mail. This service takes 3-5 working days to be delivered from the time of despatch. We will normally despatch your parcel one working day after the order has been placed. This service is the standard Royal Mail second class service and is not trackable.

INTERNATIONAL

We deliver worldwide! Your shipping rate will be calculated at the checkout. We currently can only ship orders up to 2kg in weight (the online shopping bag will automatically calculate this restriction). Orders are shipped using Royal Mail International Standard (aims to 5-7 working days) & International Economy service which can take up to 6 weeks to arrive.

Europe :

  • Austria

  • Belgium

  • Bulgaria

  • Croatia

  • Cyprus

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Norway

  • Poland

  • Portugal

  • Romania

  • Russian Federation

  • Spain

  • Sweden

  • Switzerland

  • Turkey

  • Ukraine

Zone 1:

  • Brazil

  • Canada

  • Chile

  • China

  • Ghana

  • Hong Kong

  • India

  • Japan

  • Korea (the Republic of)

  • Malaysia

  • Mexico

  • Namibia

  • Nigeria

  • Philippines

  • Taiwan

  • United Arab Emirates

  • United States

Zone 2:

  • Australia

  • New Zealand

  • Singapore

If your country isn’t in the list, please contact us at shop@wearecreightons.com to have a quotation